AS
Angelique S
1 reviews | Active since Dec 2022
13 Nov 2023, 11:47
Facial Authentication
I am always having a problem with the facial authentication when paying new beneficiaries. Even though it is my account and my face on the profile, I am never able to pay as the authentication constantly fails!!!!! Your bank almost cost me my vehicle due to the fact that I couldnt make a payment on time.
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Capitec Bank's replyOfficial
13 Nov 2023, 12:03Good day Angelique
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Best regards,
Capitec Bank's reply13 Nov 2023, 12:03
Official
Good day Angelique
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Best regards,