FK
Francois K
1 reviews | Active since Jun 2014
15 Oct 2024, 10:22
Face Recognition not working unable to pay urgent payments
Love the bank, but this selfie **** when doing a payment isnt working. First payment I didnt ask second payment it wouldnt verify. To the same recipient, if this is the future please don't go to future features if you havent tested it. Someone needs to contact me or I am moving to another bank asap.
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
15 Oct 2024, 12:28Good day Francois,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply15 Oct 2024, 12:28
Official
Good day Francois,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.