SD
Simphiwe D
1 reviews | Active since Feb 2024
12 Feb 2024, 12:30
Face recognition doesn’t work
The new face scanning doesn’t work. I need to send urgent cash but the face recognition doesn’t work no matter where I stand or how much lighting there is. I am officially leaving Capitec I’m going to withdraw all my money and move to another bank, can’t stand this
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Capitec Bank's replyOfficial
12 Feb 2024, 13:46Good day Simphiwe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply12 Feb 2024, 13:46
Official
Good day Simphiwe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,