DB
Driaan B

1 reviews | Active since Oct 2017

19 Sept 2025, 09:14

*******

I took a loan from them, and when i got debt consolidation the loan was paid in full on 17 September but was R0.27 short, today on the 19 September when i transferred the R0.27 it refreshed and said that i owe them R666, when i contacted them they said it's interest and that the loan wasn't settled but it is not what the statement said i have to schedule a loan settlement, since when can you charge someone interest 3 days after they settled a loan

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Sept 2025, 10:35
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.