*****

On the 27th March i had an incident where i withdrew money from a std bank atm, the atm swallowed my card however i tried stopping it at the atm. I then went to a Capitec branch in my area and the advisor helped stop the card and even after the card was stopped transactions were going off at another area. I was advised within 21 days i would get back my money after having done all the necessary work ( opening a case of *****) then capitec today 10April sends me a message that they will not be refunding my money which I want!