Extremely poor service, I regret using this bank of highly qualified *****sters employees at the highest levels. When you report a case of ***** **** and even at a branch level they don't act with speed after you provide them with all documents required t

Extremely poor service, I regret using this bank of highly qualified *****sters employees at the highest levels. When you report a case of ***** **** and even at a branch level they don't act with speed after you provide them with all documents required to investigate the case. No feedback whatsoever is given to the client, absolutely nothing. I even phoned their ***** department numerous times, and been told that money went from our account to Nedbank account and thereafter to African bank. That report was provided when I made an effort to find out after 3 weeks. 2 months now gone and still no feedback only an sms to say , 'UNFORTUNATELY THE MONEY HAS ALREADY BEEN USED.. By whom!!!! WE DO NOT WANT TO HEAR THAT , WE WANT OUR MONEY FROM YOUR BANK WHERE IT WAS SUPPOSE TO BE SAFE , FINISH AND KLAAR. ASAP !!!!!!!!!