Extremely Poor Service

I app**** for a lone online and was pre approved for a certain amount. I took all the documents as requested they approve the amount and I sign the contract but the money does not appear in my account. The next day I go back only to be informed I gave to do the hole application again. I get approved for another amount a bit higher than the previous day. Again I sign the contract I also change my salary to be paid into Capitec from my current bank. This took another 2 hours. By Monday still no funds. I go back to the bank for a third time only to be informed that I have to redo the application AGAIN. I do it only to be informed that my approved amount drop to only just over 10% of the original approved amount.6 hours spend in the bank for absolutely nothing. The poor lady that helped me was very friendly and apologetic but CAPITEC's CAT departement is useless.