ZN
ZONWABILE N

1 reviews | Active since Sept 2015

16 Aug 2017, 15:14

Extremely High bank Charges

Capitec have always advertised themselves as the bank with the most affordable bank charges, but to my suprise when they charge me a whooping R228.50 for the month of July 2017.

I am really ****ed off because I have worked very , very hard for my money.

Please reverse those unauthorized bank charges ASAP

0
Replies (3)
Capitec Bank
Capitec Bank's reply17 Aug 2017, 08:17
Official

I acknowledge your posting, and have referred it to Donorique Wessels for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank
Capitec Bank's reply29 Aug 2017, 18:52
Official

Hi Mr Zonwabile

As per our telephone discussion, you mentioned that your are happy with the explanation provided as Capitec bank is not at fault and therefore the matter is now resolved and closed.

Kind regards

Donorique

ZN
ZONWABILE N's update30 Aug 2017, 10:19
Reviewer Update
Good day Donie Thank you very much for the call I got last evening. The consultant was very informative with good telephonic etiquette