MM
Mrs. Mohamed
1 reviews | Active since Sept 2021
06 Dec 2022, 14:25
Extremely disappointed in Capitec bank.
Some time ago I opened an account with Capitec bank. Shortly afterwards I went to an ATM to withdraw R100. The receipt was dispensed but not the R100. I went all the way to the bank to lodge a complaint and was told that they will investigate. The claim was denied. I know it is only R100, but to a pensioner its a big hole in the pocket. I have been with Absa for nearly 30 years and nothing of this sort has happened to me before..
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Capitec Bank's replyOfficial
06 Dec 2022, 16:30 Good day Mrs M
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply06 Dec 2022, 16:30
Official
Good day Mrs M
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank