Extremely disappointed

<p>I don't understand how you can just freeze a client's account & put a holding status with out informing them then when I do to the bank & ask for answers I receive nothing sounding. Worst part the forensic team refused to talk to me as they claim "we are not allowed to talk to customer's" like??????? Who are you goner talk to? Now I must get an attorney to deal with the matter, which equals to unplanned & unbudgeted expenses.</p> <p> </p> <p>The person who was assisting me asked me what do I use the account for & I informed them for receiving payments from clients, then to my surprise I was told the account is not for business purpose. Lol I found this funny because when I opened the account I was asked what am I goner use it for & I told them for my small business & they approved. All that information is on my bank profile & now BOOM out of the blue they drop a dogdy bomb shell & freeze my funds. I am very frustrated & ****ed off by the service I am receiving regarding this matter. Worst part I even had proof of payment send by the depositer & I showed it to Onke (the person who was assisting me at the bank) & still I couldn't get anywhere. If this has to involve lawyer's I'm afraid you as the bank will have to pay for their costs. I've reached my end of the road I really don't know how to move forward. Worst of all my clients can't be getting their orders. -_-</p>