DF
Donnagene Fourie-January

1 reviews | Active since Nov 2022

24 Nov 2022, 11:55

Extremely bad services

On Tuesday I deposited money into the ATM at Cape Gate after my money was deposited the machine said out of order no money in my account. I went into the bank and they informed me I will get feedback in 24 hours I have contacted them since yesterday and now they say I must wait 14 days I am beyond myself this is money for my daughter and her exam I have nothing at the moment and they simply don't care

0
Replies (1)
Capitec Bank
Capitec Bank's reply24 Nov 2022, 11:57
Official
Good day Donnagene 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank