EXTREMELY BAD SERVICE FROM CONSULTANT

I went to apply for a P/loan at your bank. Your staff failed to give me the proffessional assistance I deserved, I was even embarrassed of the lady that assisted me. It's like she was a new learner that learned how to open a p/loan through me. I certainly know that everywere there's a start but not when it comes to an unsecurred lending. The lady seemed confused and consulted over 5 of her colleagues to assist her, yet I couldn't understand what the hell they were doing. your staff needs proffessionalism especially on things like unsecurred lending. I was so shocked when the other colleaque that she consulted, explained what had been going with my vehicle payments to a client that knows me. Where the hell is confidentiality there? I just dont understand, though my application for p/loan went unsuccessful, I deserve to be treated like a valuable client. I work for a huge international financial company and know much about confidentialiity. I am totally dissapointed and embarrassed. The main question I ask myself is how does a clueless \CONSULTANT"assist a client into applying an unsecurred lending for a client. I dobt if she has RE certificate. I will take this further."""