Extremely Bad Service

We notified Capitec of a ********** Debit Order and their response is that they cannot put any stop on future debit orders. Just that. No assistance, no concern. What kind of bank does that? When a client phones they just advise that you gave someone your details, therefore the bank cannot do anything about future transactions. Even though you advise then that it is **********. Very bad service. Would not recommend this bank to anyone. Stay Away. Your money disappears and your bank doesn't care.