Extremely bad feedback
<p>I recently made a loan application,after a few emails and countless phone calls i cant get hold of the consultant that helped me and no other operator is willing to assist me. I spoke to pierre but was told audrey is in charge of my account but cant get hold of either. </p>
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Replies (2)
Capitec Bank's replyOfficial
04 May 2017, 16:20I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply04 May 2017, 16:20
Official
I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
04 May 2017, 17:12Good day
As discussed telephonically, I trust that your issue is now resolved.
Nondi Tsholoba
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply04 May 2017, 17:12
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Nondi Tsholoba
Complaint Management
Capitec Bank
Best regards,