Extremely bad customer service from the management and call centre

Once again I have had two call centre agents put down the phone on me for no reason. First person a guy by the name of Gcnile and then when I called back I had to explain to a lady by the name of Lehlonolo everything again only for her to put down the phone on me as well. I find it a joke having to call the call centre as nobody knows how to deal with the clients or are not qualified to deal with clients. Our fees may be low but the saying you get what you pay for is so true. Even dealing with management is a joke as they do not take the clients seriously and even though they say they have dealt with the problem they have not put what they say into place.