Extreme Poor Customer Service - Worse Branch Ever

Had my capitec account unused for sometime , so decided to use it <br> <br> Had funds transferred and when i went to withdraw it did not allow me so i decided to go to the La Lucia Branch , Went there and told the lady by the door so she gave me ticket and i waited <br> <br> Number was called and i went to the teller 1 <br> <br> This Staff member has no clue and sense of work ethics not sure how she got employed there <br> With a dont care attitude hardly listening or paying attention tells me that i need to get proof of residence to unlock my account<br> <br> I asked if it could be emailed and she impolitely said no <br> <br> In Between while serving me was busy cracking jokes with another staff member who i later realised to be the manager there for that day <br> <br> Bare in mind that day was extremely hot and i parked at the other end of the mall , I had to walk to the car to check if i had any proof of residence <br> <br> I then went to the posnet to print a e-mailed copy and went back to the branch, no one at the door then the staff member ( manager ) comes and gives a ticket<br> <br> i then waited then the lady at teller asked if i got the proof and i rep**** yes <br> <br> Then tells me that need to get another ticket <br> <br> Please contact me for more