Exploiting customers who cant afford it!!!

Had three accounts with Capitec then went trough financial difficulty. my accounts were handed to legal and VVM attorneys contacted me and I arranged payment and a settlement was given I paid the amount in December 2014 and called for my settlement letter. The VVM call centre advised the file was closed and I must contact Capitec has my credit listings were still on. it would take 40 days to get a letter from Capitec.<br> I have no letter to confirm the accounts are closed VVM CANNOT provide me with one and Capitec insists I still owe them money.<br> This is day light ******* and nobody can assist. Nobody at Capitec cares!!!!!! I called the Capitec call centre they sent me to a branch, Woodmead branch refers me to the contact centre. I am going around in circles and nobody knows what's going on!!! <br> Please give me a letter of account closures and remove my name from ITC.<br> This is pathetic!!!!!!