experience from hell with capitec...

<p>Good day, I have never been this angry in my life and disappointed at a bank like I am now. I am a secondary card holder and my husband works away on Sea for 6 months leaving me to pay our bond and other bills. I went to draw money on the 28th but could not draw or transfer a cent because the account has a soft freeze. I mean seriously how can this happen. The reason we at this bank is because we did research and to b honest my husband got one message to tell him about it and I went in to the bank where I was told there is no flag on the account to be frozen. On sea there is no signal to always recieve messages so he never got another. What do I do now because the bank can't seem to help me and I have three kids to feed, a bond to pay, rates, school fees etc to pay. My husband is not home for another 2 months and I'm stuck with loosing my house and water bring put off. I mean it's now looking like we can't pay our bills when we have our own money frozen for what? A information update. What do I do because this is ridiculous of capitec that take there own time and we gna end up paying interest on bills. My husband is really angry and I'm stressed out sick. Will capitec pay my bond and bills and feed my family? Pls help me...I was at Capricorn, Muhlenberg branch where they were clueless and they sent me to today, blue route mall branch </p>