Experian will be Capitec’s downfall

Item: Capitec Bank
Rating: 1
Author: Mbali M

Do you guys know that we can’t get ahold of Experian? And now that I’m bringing it to your attention what are you planning to do about it because this is the credit bureau you chose. Now we can’t solve disputes because they never answer their phones and I was told by a Capitec employee to call them directly. Now what???

Helpful (0)

Replies (3)

Capitec Bank's replyOfficial

10 Aug 2025, 06:12

Good day Mbali We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Capitec Bank's reply10 Aug 2025, 06:12

Official

Good day Mbali We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Mbali M's updateReviewer Update

12 Aug 2025, 10:47

I would like to extend my gratitude to Micheala Opperman for handling my query with such care she did try to resolve my query but I really appreciate how she handled it. 10 starts for Michaela

Mbali M's update12 Aug 2025, 10:47

Reviewer Update

I would like to extend my gratitude to Micheala Opperman for handling my query with such care she did try to resolve my query but I really appreciate how she handled it. 10 starts for Michaela

Mbali M's updateReviewer Update

13 Aug 2025, 11:28

Hi guys so sorry to do this but I have to write another dissatisfaction review. I’m at the branch now and Capitec basically told me that the debt counsellor is more important than me.

Mbali M's update13 Aug 2025, 11:28

Reviewer Update

Hi guys so sorry to do this but I have to write another dissatisfaction review. I’m at the branch now and Capitec basically told me that the debt counsellor is more important than me.