LN
Luvuyo N
1 reviews | Active since Feb 2022
25 Jul 2025, 12:59
Experian credit profile not updated
i am really not happy, Capitec bank is not updating my closed credit card on Experian, the credit card was settled in April 2025 but on my credit profile it still shows an outstanding balance of R36
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Replies (2)
Capitec Bank's replyOfficial
25 Jul 2025, 14:36Good day Luvuyo.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply25 Jul 2025, 14:36
Official
Good day Luvuyo.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
LN
Luvuyo N's updateReviewer Update
29 Jul 2025, 11:18I appreciate the way Capitec bank handled my complaint, they resolved it sooner than I expected. Keep it up on other customers as well. Great job thanks
LN
Luvuyo N's update29 Jul 2025, 11:18
Reviewer Update
I appreciate the way Capitec bank handled my complaint, they resolved it sooner than I expected. Keep it up on other customers as well. Great job thanks