LM
Lerato M

1 reviews | Active since Oct 2016

11 Nov 2020, 10:08

Exeptional and professional service I have ever had in a bank

I went it to apply for a loan at Westgate branch after being declined from my bank, the service was highly professional and the staff. I was assisted by Katlego. Very patient and the branch manager tried by all means to make sure that I leave the branch happy. I am even thinking of switching my bank because I don't get the same service and benefits from FNB yet I have been loyal to FNB for more then 10 years and paying high bank charges just for nothing now that Capitec also launched their home loans I am definitely leaving FNB and not looking back. Thank you Capitec keep up the good standard.

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Replies (1)
Capitec Bank
Capitec Bank's reply11 Nov 2020, 13:02
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
We trust that your future association with Capitec Bank will continue to live up to your expectations.

Kind regards
Capitec Bank