Exemplary service from staff

I decided to find out for myself why everybody is raving about Capitec Bank and popped into my local branch to open an account for testing purposes.<br> <br> Unfortunately, it would appear that half of Jozi had the same idea, which caused me having to wait in the numbered queueing system for close on two hours.<br> <br> However, I was not put off because the seats were comfy, the staff friendly, most counters manned and it was, after all, a Sunday. In addition, opening a bank account takes time, irrespective of who you plan to bank with.<br> <br> When it was my turn, Lebo assisted me in the most professional, friendly and efficient manner possible, even though the entire process was only complete about an hour after closing time.<br> <br> Imagine my surprise when I discovered that the friendly gentleman, who welcomed me at the branch's entrance and who I had chatted to, turned out to be the bank manager!<br> <br> I left the branch with a new account that pays a fair interest rate with low and easy-to-understand fees, a MasterCard debit card in hand, remote banking set up and...a smile!<br> <br> Thank you to Lebo and the branch manager for the good service - it is greatly appreciated!