gC
geraldo C

1 reviews | Active since Dec 2016

19 Dec 2016, 16:18

exceptional service

<p>I just came out of a Southdale branch and was assisted by a consultant by the name of Keneilwe and her manager Theolene. I've never felt so important in my life. They went above and beyond the call of duty to assist me with a query that an external bank was supposed to assist me with but failed. I came in the branch depressed but left a very happy client. Thank you guys for the great service I really appreciate it from the bottom of my heart. </p>

0
Replies (1)
Capitec Bank
Capitec Bank's reply19 Dec 2016, 16:28
Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Jennifer and Theolene, we trust that your future association with Capitec Bank will continue to live up to your expectations.

Complaint Management

Capitec Bank