WJvR
Willem Janse van Rensburg
1 reviews | Active since Aug 2015
23 Nov 2015, 14:27
EXCEPTIONAL SERVICE
I went to the bank on Sunday to change my address and get a replacement card. Nothing serious and I also did not expect HuHa service for it, but was I wrong. Thabo made me feel as if I wanted to open a new account with a lot of money at stake. He explained everything to me as well as keeping me up to date with the next step whilst we had a very interesting talk of what Capitec can offer me and he even gave me advice on how and when to obtain a new smart ID card. A very satisfying experience.
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Replies (1)Capitec Bank's replyOfficial
24 Nov 2015, 08:18Hello willemactus,
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Thabo, we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Thabo, we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply24 Nov 2015, 08:18
Official
Hello willemactus,
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Thabo, we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Thabo, we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
Best regards,
