kM
kefilwe M

1 reviews | Active since Nov 2016

03 Jun 2019, 16:21

EXCELLENT SERVICE PROVIDED - RUDOLPH MABUSELA

I app**** for a loan on my mobile banking app and did not get much assistance from the consultant who called me regarding the application.

However I am very happy that i went to the Capitec Westgate branch on the Saturday the 25th of May and was assisted by Rudolph Mabusela, and I must say the level of service and professionalism that I received was impeccable. He kept me updated with the application process as there were issues with the application.

Keep up the excellent service and may it not end with me!!!!!!!

0
Replies (1)
Capitec Bank
Capitec Bank's reply04 Jun 2019, 08:53
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience. 

I will pass on your kind words to Rudolph, we trust that your future association with Capitec Bank will continue to live up to your expectations.  

Complaint Management 
Capitec Bank