Excellent service Jason

<p>About a year ago, Capitec upgraded their app. For me it worked well. After the upgrade it did not work on my Blackberry 9360. I went to the Cape Gate brance and was told that due to the bank's software upgrade on the app, he does not work on the 9360 anymore. I was very dissappointed. A few months later, I went back to the same branch and was told the same thing. About two months ago, I enquired at the Kraaifontein branch, the same answer. </p> <p> </p> <p>Today, I took my Huawei Y5 to the Cape Gate branch, smart phone, shouldn't be a problem. Low and behold, sorry sir, the app can only register one cell number. We can either load it on a tab or computer. What if I take out the micro sim card, put it in my router and use the Huawei like a tab? Will still not work.</p> <p> </p> <p>Then I explained to Jason, the HERO of the day, how it previously worked on my Blackberry and the response I got after the app software upgrade. He continued with his excellent service. He searched the 9360's version on the bank's system, confirmed that the phone's version 7 is compatable. Who helped you earlier and said it was not compatable. Sorry, some months back, I cannot recall the face or name. </p> <p> </p> <p>Well sir, give me the phone. App is downloaded. Put your finger on the scanner. Enter your pin. Initial here, full signature here. Viola. You are ready to use the app. </p> <p> </p> <p>THANK YOU JASON. That was EXCELLENT CUSTOMER SERVICE. I told him that I knew that I had to find the right person that was able to help me and confirm that the app do work on my Blackberry 9360.</p> <p> </p> <p>I just use the app and made my payments.</p> <p> </p> <p>GIVE THAT MAN A BELLS.</p>