DA
Danielle A
1 reviews | Active since Jun 2017
06 Dec 2018, 13:16
EXCELLENT SERVICE FROM CAPITEC EMPLOYEES
I would like to say that I've only ever been happy with Capitec.
Everytime I've ever needed Capitec they've come through for me.The consultants have always been friendly&helpfull and I think It's only fair that we single those people out.
A special thank you to Abigail Stoffels,Wendy Nguzo,Anvor Fourie, Carli Heugh and Deidre Weir...These are the people that I have, until very recently, dealt with whenever I had dealings with Capitec and I'VE BEEN VERY HAPPY!!They expressed sincere understanding and interest and I was not just a number or it didn't depend on the amount of money I had in my account.
SO TO YOU GUYS .....ONCE MORE...A VERY SPECIAL THANK YOU!!
Danielle Bruintjies
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Replies (2)
Capitec Bank's replyOfficial
06 Dec 2018, 15:44Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
Please advise which branch you visited so that I may pass on the compliment to them.
Complaint Management
Capitec Bank
Please advise which branch you visited so that I may pass on the compliment to them.
Complaint Management
Capitec Bank
Capitec Bank's reply06 Dec 2018, 15:44
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
Please advise which branch you visited so that I may pass on the compliment to them.
Complaint Management
Capitec Bank
Please advise which branch you visited so that I may pass on the compliment to them.
Complaint Management
Capitec Bank
DA
Danielle A's updateReviewer Update
06 Dec 2018, 15:58Hi again
I have never personally met these individuals and only ever dealt with them over the phone and that experience alone was amazing.They are work in the loans department in Bellville,Cape Town I think.
I'll really appreciate it if you could acknowledge them and say thank you.
I feel as people we always complain about everything but don't compliment enough when people do good.
Keep up the good work.
Regards
Danielle
DA
Danielle A's update06 Dec 2018, 15:58
Reviewer Update
Hi again
I have never personally met these individuals and only ever dealt with them over the phone and that experience alone was amazing.They are work in the loans department in Bellville,Cape Town I think.
I'll really appreciate it if you could acknowledge them and say thank you.
I feel as people we always complain about everything but don't compliment enough when people do good.
Keep up the good work.
Regards
Danielle