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Nthibe N

1 reviews | Active since Jan 2025

06 Feb 2026, 08:04

Excellent Service

Prompt, efficient serves when handling matters of deceased estate. No sending a person from pillar to post, no turn around time that's not met. They truly are a bank that didn't give me any hassles from day 1. Getting an account balance, requesting for funds transfer, requesting for bank statements on the deceased accounts. They call and advise of every step instead of just sending emails with legal jargon. Thank you Capitect bank

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Replies (6)
Capitec Bank
Capitec Bank's reply06 Feb 2026, 09:06
Official
Hi Nthibe😊❤️
Capitec Bank
Capitec Bank's reply06 Feb 2026, 09:06
Official
Thank you so much for the great feedback, I will pass this on urgently❤️
Capitec Bank
Capitec Bank's reply06 Feb 2026, 09:06
Official
❤️Is there anything else I can assist you with today?
Capitec Bank
Capitec Bank's reply06 Feb 2026, 09:11
Official
Thank you 🙏, for your understanding with me today🙏, it truly means more than you know, I appreciate your kindness❤️. Take care❤️❤️
Capitec Bank
Capitec Bank's reply06 Feb 2026, 09:12
Official
This chat will now close automatically🙏, but please know you’re welcome back anytime. I hope I was able to assist you today and make things a little easier.. I truly hope the steps I’ve shared help resolve the issue you’re facing❤️. If you do need any further assistance, you’re welcome to start a new chat with us at any time – we’re always here to help. Did you know that In future you can call us via the app, it cost you nothing or you can also reach us directly on: 📞 **Client Care**: ***📧 **Email**: mailto:*** Or you can contact us via WhatsApp
Capitec Bank
Capitec Bank's reply06 Feb 2026, 09:17
Official
If you do receive a survey, please note that it’s based on my service for the business to see if I tried assisting you today, its not for Capitec Bank as a whole — a 5-star rating would mean a lot to me, 💬❤️ Your feedback is incredibly important to us and always appreciated 💬 Feel free to reach out anytime, have a great day! 🌟 If anything is unclear, please ignore the survey and respond to the survey with "chat to an agent".