Excellent service Capitec bank!

I was ****** at knifepoint recently and my cellphone was ******. I contacted Capitec immediately from my daughters phone and briefly told them what had happened. Immediately the consultant asked, " Are you ok? Are you hurt? Do you need assistance?" When I assured her I was not hurt, she was able to stop my remote banking app and within 1 minute my account was secure. Meanwhile, my sister who was with me, and banks with another bank, had to make at least 4 phone calls, was transferred several times before her account was secured. Thank you Capitec for your compassionate response and efficient manner in dealing with this matter.