1 reviews | Active since Apr 2015

31 Mar 2020, 22:26

Excellent Service

Credit can fix what is about to be broken and if not granted on time so much can go wrong! If you need it to cover a temporal shortfall and you don't get it on time hell can go loose! Just One Debit Order bouncing on insufficient funds creates a negative at the Bank and Credit Bureau Profiles. It will take 3 to 6 months to create a Positive Profile again and in the meantime you could loose an opportunity to buy a House or a Home. Sandile Ngcongo the Agent and Simphiwe Mthembu his Manager excellently assisted getting a Capitec Loan at a very Critical time of my life l thank them dearly, God Bless them and Capitec in Salisbury Arcade Durban.

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Replies (2)
Capitec Bank
Capitec Bank's reply01 Apr 2020, 09:35
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

We trust that your future association with Capitec Bank will continue to live up to your expectations.  

Complaint Management
Capitec Bank
's update01 Apr 2020, 14:31
Reviewer Update
Thank you, with or without the Loan l would have still written my gratitude with the experience from this Branch and these two Gentlemen. What stood up outstandingly was the humanity, Ubuntu, blended with uncompromised quality Bank Standards as l saw them being careful with everything double checking everything whilst still striving to help me be granted what l came for hence l say l would written even if not granted. Well done Gentlemen and keep it up6