1 reviews | Active since Jun 2016

11 Feb 2025, 14:04

EXCELLENT SERVICE!!

I had to open an account, and did so on the Capitec App. It was fast & easy hassle free!! Then I requested to deliver my card to me. To Capitec & the lady handling the courier delivering the cards....YOU ROCK!! You continuously updated me via calls and sms on the delivery of my card. A bank which I will not mention whom I banked with for over 25 years could not even assist me the way you did and get my card delivered to me as fast as you did.

Keep up the good work!! This is what makes clients happy is your awesome client service!!

Thanks you so much!!

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Replies (1)
Capitec Bank
Capitec Bank's reply11 Feb 2025, 14:37
Official
Hi Yolanda, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.