DN
Dolly N

1 reviews | Active since Aug 2012

02 Feb 2015, 15:07

Excellent Service

I went to capitec bank at the corner Harrison and main street in Joburg to apply for a loan. After i was treated badly on ahother branch. I got an excellent service from Siyabonga, my HR was not available to confirm my employment at that point but Siya didn't pernalised me for that, he asked advised from his manager on what to do. He followed up with me until he could get hold of the HR, i couldn't go back to the bank the same day, but he continued following up with me to come to the branch to complete the process. I must say i felt like IM A PRIVATE banker.

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Feb 2015, 15:50
Official
Hello PricessD,

Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service.

I am pleased to hear of your delightful experience. I will pass on your kind words to Siyanbonga and trust that your future association with Capitec Bank will be long and pleasant.

Bianca Pieterse
Complaint Administrator
Capitec Bank