SM
Sarafina M

1 reviews | Active since Jun 2012

27 Jan 2016, 18:04

EXCELLENT SERVICE !!

<br> I went to Capitec today at 13h00, Braamfontein Wits University Campus to open other accounts. I also had about 4 other queries to resolve.<br> <br> A lady by the name of Neo gave me all the attention , listened to all my problems and was able to assist me with all queries. She was so professional , she knew what she was doing and within such a short space of time we were done. She took her time and was patient with me.<br> <br> If all banks can have a person like NEO the world will be a better place <br> <br> I REALLY LOVE CAPITEC - WELL DONE NEO!

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Replies (1)
Capitec Bank
Capitec Bank's reply28 Jan 2016, 08:27
Official
Hello MohlakoaneM,

Thank you for your feedback.

Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

We will pass your kind words to Neo. We trust that your future association with Capitec Bank will be long and pleasant.

Complaint Management
Capitec Bank