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Sizwe N

1 reviews | Active since May 2011

20 May 2019, 11:18

Excellent service

Good day

I visited your branch in Brits Mall today & was blown away by the outstanding service I received from Ernest. Not only was he just there to assist but went the extra mile to have my query resolved, he interacts with clients professionally & with respect. Ernest listens to understand where the problem is/was & asks questions in order to find a solution.

Thank you so much Ernest for the great service, keep up the great work & hope someday you get recognized for this.

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Replies (1)
Capitec Bank
Capitec Bank's reply20 May 2019, 14:33
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience. 

I will pass on your kind words to Ernest, we trust that your future association with Capitec Bank will continue to live up to your expectations.  

Complaint Management 
Capitec Bank