SN
Sizwe N
1 reviews | Active since May 2011
20 May 2019, 11:18
Excellent service
Good day
I visited your branch in Brits Mall today & was blown away by the outstanding service I received from Ernest. Not only was he just there to assist but went the extra mile to have my query resolved, he interacts with clients professionally & with respect. Ernest listens to understand where the problem is/was & asks questions in order to find a solution.
Thank you so much Ernest for the great service, keep up the great work & hope someday you get recognized for this.
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Replies (1)Capitec Bank's replyOfficial
20 May 2019, 14:33Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Ernest, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
I will pass on your kind words to Ernest, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Capitec Bank's reply20 May 2019, 14:33
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Ernest, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
I will pass on your kind words to Ernest, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
