NM
Ntsikelelo M

1 reviews | Active since Jun 2017

22 Jun 2017, 23:21

Excellent Service

<p>I visited Capitec Bank at Tygervalley Mall just to re-activate my Mobile App. I was attended by the service consultant by the name of Josh. He was so friendly and very professional. Even though I only came into branch to re-activate the Mobile App but he made me feel like I was signing up for big loan or credit. He built rapport , he was not like a robot. He even wanted to check and see if I don't qualify for other products due to other commitments that I have I said not at this stage. Josh is really an asset to Capitec Bank. May you treat each and every customer the way you treated me today. I have never felt so special in any other bank. </p> <p>Keep up the good work !!!!!</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply23 Jun 2017, 08:41
Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Josh, we trust that your future association with Capitec Bank will continue to live up to your expectations.

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Capitec Bank