SM
Sheila M

1 reviews | Active since Dec 2016

28 Dec 2016, 11:22

Excellent service

<p>I would seriously like to commend a young gentleman by the name of Cuan Vermaak at the Knysna Mall Capitec branch for his excellent, efficient and very friendly service we have received to date with regards to following up on a ***** case with our bank, contrary to the service and feedback we have received from the customer services centre.</p> <p> </p> <p>its a long I time ago since we have received the assistance and follow up he has provided even though we are not from Knysna, only on holiday here.</p> <p> </p> <p>i hope this report gets placed on his personal file</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply28 Dec 2016, 12:07
Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Cuan, we trust that your future association with Capitec Bank will continue to live up to your expectations.

Complaint Management

Capitec Bank