Excellent customer service

Today I went to Capitec Bank at Silverton Silverwater crossing just to open a account. The lady at the reception was very friendly very professional. I explained to her that I want to open a account and she directed me and said I must wait a consultant will call me and assist me.

I wasn’t even sitting for 5 minutes and I was called and Gladys assisted me she was experiencing system problems while I was waiting for her system she kept me informed throughout. Thank you Gladys your customer service is a 10/10

Gladys then asked Sibongile to assist me and she was so friendly and professional. Sibongile I am so happy and pleased with your service, You were so efficient and I really appreciate your customer service. I left the branch in such a good spirit.

I will definitely recommend my friends and family to visit this branch.

Thank you once again for your excellent customer service.