GD
Gustaf D

1 reviews | Active since Nov 2021

16 Sept 2022, 21:01

Excellent Customer Service!

Hi Vinny-Jon Jack from Capitec Graaff-reinet, thank you for your excellent customer service by going the extra mile for me and resolving my banking need. You really are a super star amongst your peers! Due to unforeseen circumstances I arrived 5 minutes before closing time. Without any grumpiness or complaining you tackle my banking need head on. By calling Heldesk and that call went past closing time. Your determination to resolve my banking need was evident in the fact that it did not even bother you that it was time to go home. Keep up the excellent Service! Thank you from Gustaf

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Replies (2)
Capitec Bank
Capitec Bank's reply16 Sept 2022, 22:05
Official
Good day Gustaf

Thank you for taking time to acknowledge great service, it makes our jobs worthwhile 😊We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.

Kind regardsCapitec Bank
Capitec Bank
Capitec Bank's reply16 Sept 2022, 22:07
Official
Good day Gustaf

Thank you for taking time to acknowledge great service, it makes our jobs worthwhile 😊We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.

Kind regardsCapitec Bank