MC
Marie C
1 reviews | Active since May 2014
10 Nov 2015, 09:02
Excellent customer care
Capitec bank really is one of the best SA brands around. It gets so many things right. One of which is the selection and training of great employees. Last week, my domestic worker was assisted with an issue in the Kenilworth, Cape Town branch. I was blown away by the professional yet empathic way they dealt with her. They showed true customer care.This was one of many positive Capitec Bank experiences. Thank you and well done!
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Capitec Bank's replyOfficial
10 Nov 2015, 10:10Hello MarieC,
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Sharazaan and we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Sharazaan and we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
Capitec Bank's reply10 Nov 2015, 10:10
Official
Hello MarieC,
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Sharazaan and we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Sharazaan and we trust that your future association with Capitec Bank will be long and pleasant.
Complaint Management
Capitec Bank