KM
Keneilwe M

1 reviews | Active since Oct 2018

22 Nov 2022, 12:32

Excellent complaint resolution

Im rating the complaints department a whooping πŸ’―. I'm satisfied with how my query was handled. I wasn't treated like just a complaining client but I felt the compassion from both the people that dealt with my query. I'm happy to see that there's still a company that prioritize their customers satisfaction and go an extra mile with educating their clients. Well done Capitec πŸ‘

0
Replies (1)
Capitec Bank
Capitec Bank's reply22 Nov 2022, 14:53
Official
Good day Keneilwe

Thank you for taking time to acknowledge great service, it makes our jobs worthwhile 😊
We appreciate it! Thank you for the feedback. We’re glad to be a part of your financial journey.

Kind regards
Capitec Bank