JD
JENNIFER D

1 reviews | Active since Jul 2015

30 Jul 2015, 16:05

EXCELLENT BANK

I must say i was very hesitant to join Capitec Bank and was highly recommended to do so and I did in December 2013 and I must say that their service has been outstanding. I have never had any issues with them. Today I did an EFT payment to the incorrect account, i called Customer care and they were more than happy to assist in the reversal. Their security in regards to the account is excellent. Not like the other banks that require ID book only, Capitec fingerprint identification is brilliant and ***** won't be committed (unless somebody cuts your finger off - gross!!)<br> <br> Well done Captiec and will recommend you to anybody!!!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply31 Jul 2015, 08:03
Official
Hello JENNIFER1986,

Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.

I will pass on your kind words to Boksburg branch and we trust that your future association with Capitec Bank will be long and pleasant.

Complaint Management
Capitec Bank