KM
Khetsiwe M
1 reviews | Active since Jun 2010
23 Feb 2015, 15:56
Excellent 911 response lol
I would like to applaud the Capitec team for being so patient and very apologetic when responding to complaints from customers. it took them forever to get hold of me as I was in meetings for the better part of the week but they did not give up and just made sure they handle this matter as professional as possible im very much pleased with them.<br> <br> I must stay I will still remain a loyal customer of Capitec and still refer people to this bank as a matter of fact there is one customer coming tomorrow to open an account at Capitec. Big up to my bank they just need to give us more options of sending money internationally especially to our neighboring countries.
Helpful (0)
Replies (1)0
Replies (1)Capitec Bank's replyOfficial
24 Feb 2015, 07:51Hello khetsiwem,
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Megan Martin and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Megan Martin and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Capitec Bank's reply24 Feb 2015, 07:51
Official
Hello khetsiwem,
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Megan Martin and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaint Administrator
Capitec Bank
Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.
I will pass on your kind words to Megan Martin and trust that your future association with Capitec Bank will be long and pleasant.
Bianca Pieterse
Complaint Administrator
Capitec Bank
