NG
Nelson G

1 reviews | Active since Mar 2013

03 Jun 2016, 10:15

Excellent

<p>I couldn't just sit back after this remarkable service from my bank, it took them less than 3hours to respond to my review of a bad service.....Wow! Can't say the same about other banks...... Regional manager Rashied gave me a call 30 mins ago, expressing his disappointment to this staff that led to me righting a review, promised to deal with the matter...... shortly after that,manager from Vangate apologised....... I thank you to each and everyone of you</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Jun 2016, 06:19
Official

Thank you for your feedback! Capitec Bank has established a reputation for delivering excellent service. I am pleased to hear of your delightful experience.

I will pass on your kind words to the branch manager and trust that your future association with Capitec Bank will be long and and pleasant.

Complaint Management

Capitec Bank