EXCELLENCE- CAPITEC, ATLANTIS

It is with the greatest pleasure that I write this review as a Capitec client.

I visited the Atlantis branch on 6 February 2023 and was assisted by Mr Wayne Owies.

Mr Owies was attentive and professional. He listened as I enquired and showed a level of knowledge of the bank's products which I can only salute. Being somewhat new I had several questions to which he patiently explained until I was satisfied. He went above and beyond to share his understanding of the bank's products best suited to my needs.

While assisting me he simultaneously delegated tasks to staff to the strategy around the loadshedding schedule and had communicated this to the clients in the ATM line.

I was impressed by the ease and confidence Mr Owies demonstrated throughout the process. I must also mention the respect the staff displayed towards Mr Owies and him to them, in return- the process took a little longer than expected but the staff was the epitome of "leave no man behind" as they ended the workday together.

I left feeling beyond satisfied with the service received.

Once again, to Mr Owies and the staff at Capitec, Atlantis- outstanding service.

Thank you and well done!