Estate

My mom had an account with capitec, she passed away on the 3rd March 2021 we requested her bank statement it took months to get that statement, then they gave us statement with tjee balance of R117k. Then we asked them to transfer that money in to the estate account that was opened at Standard bank they took months again before they transfer the money. We requested requested them to send us proof of payment they sent it to us only to find out they paid only 10k. When when we asked them why are they transferred only 10% off the money they ttold us. They made a mistake to tje the statement that they sent it to us, capitec statements are done manually which is ****