OM
Oupa M

1 reviews | Active since Jun 2016

03 Jun 2016, 10:28

Erroneous Info by Agent

<p>I got a call from an guy yesterday at 8:35 from *** regarding the unpaid debit from my account, i explained the reason unpaid an he understands; and told me about adding an moth to make my debit to be clean wish was happy. I had a problem at home had to use all i had!</p> <p> </p> <p>Now *** at 11:32 a lady said will dedit R6, 000 this coming month! bad for me wil be suicide my self no food for kids and family to work, schools?</p> <p> </p> <p> </p>

0
Replies (1)
Capitec Bank
Capitec Bank's reply06 Jun 2016, 07:34
Official

I acknowledge your posting, and have referred it to Ana Henriques for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank