AAAN
Anele Amanguni Amahle Naniso
1 reviews | Active since Jul 2019
28 Nov 2020, 17:59
EPIC3 debit order
My account has just been deducted with R111. 00 about 15 minutes ago. I know nothing about the debit order and I'm so far away from home (abroad) to fix the matter. Please assist. I've sent an email to them. Ref is EPIC3 and I see a lot of people have complained about it. How do these people get access to our account???? I cannot afford to have my hard earned money go just like that!!!
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Replies (2)
Capitec Bank's replyOfficial
29 Nov 2020, 08:12Good day Anele
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply29 Nov 2020, 08:12
Official
Good day Anele
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
AAAN
Anele Amanguni Amahle Naniso's updateReviewer Update
30 Nov 2020, 12:09I reported the matter to your customer care the moment it happened on Saterday. No one has been in contact with me. Still waiting and my day is about to end. This is money we talking about but it looks like you don't really care about your customers loosing the money they trust you with.
AAAN
Anele Amanguni Amahle Naniso's update30 Nov 2020, 12:09
Reviewer Update
I reported the matter to your customer care the moment it happened on Saterday. No one has been in contact with me. Still waiting and my day is about to end. This is money we talking about but it looks like you don't really care about your customers loosing the money they trust you with.