Enough is enough now

So and we go again. My insurance still has not covered my credit card as mentioned in all my complaints before. I borrowed money for my can insurance and guess what... Capitec takes it. Pathetic service. I am busy with the ombudsman but yet they still to *********** to realise that I am unemployed and have got insurance that should cover these payments. Had enough now. Capitec Once again your service is pathetic!!!!!!!!!!!!!!