***** engagement

***** engagement on 9 April 2024,noticed that my cellphone number was not working I did not pay much attention to that because I could still have access to my apps including my banking app.There was a time on 8 april 2024 in the morning where by I went through my phone trying to buy data through banking app and I've noticed that there are transactions which I do not know how there are transacted because it was not me immediately I go straight to Capitec bank they wrote small paper with an email which i should use to report a case at ***** operation @Capitec bank.co.za and I did exactly what was needed,after that I went to the Newcastle Police Station and report my case and they gave me a case number 219|04|2024. I've been checking on them at Capitec bank but they are not really attending my case so my investigator gave me this option because there's nothing moving with my case.