ENDLESS LOAN RE-PAYMENT & HORRIBLE SERVICE

In 3rd October 2012 I took a personal loan with Capitec Bank that had to end in 3rd October 2017(5 years). In June 2015 Capitec Bank amended the loan contract without my concern, extending the loan to end in December 2019.

On my visit to the branch in query of the extension and requesting a copy of the original contract from 2012, Capitec Bank couldn't provide me the original copy of the contract as they claim their system does not keep data for that long as after 5 years information disappear from their system but instead give an amended contract ending in December 2019. My payments were all up to date but to my surprise in June 2020 (8 years later) Capitec Bank is still debiting my account for the same loan that was to end in 2017 (5 years). I have went survival times to branches for assistance to resolve this issue and "NO ONE" could help.

CAPITEC BANK I WANT ALL MY MONEY PAID BACK, I WILL NEVER RECOMMEND ANYONE TO BANK WITH CAPITEC, THEY ARE PROFESSIONAL *******. STAY AWAY FROM CAPITEC BANK!!